STATUTORY COMPLIANCE • IT ACT SEC 79 • DPDP ACT 2023

Cancellation, Returns & Refund Policy

Consumer Protection (E-Commerce) Rules, 2020 • 7-Day Returns • Digital Goods Terms

CONSUMER PROTECTION RULES COMPLIANCE

Physical store goods are covered by a 7-day return policy for manufacturing defects or damaged shipments with full replacement or refund.

1. Digital Subscriptions & Verification Fees

DigiLocker verification fees and verified badge purchases are non-refundable once activated. Event ticket refunds follow host cancellation policies.